20 years ago today, part 4 Knowledge management: vital or fad?

This blog is a continuation of a series of reminiscences and predictions on all things
information management, to celebrate 20 years of Metataxis.

“Knowledge management” was fashionable, with many KM systems being expensively developed. In reality this was an over-hyped technology that even now has limited uptake. Users were too busy grappling with the more fundamental information management (as they still are) before they had the headspace to think about KM systems. That said, I think that some implicit KM systems are in use today:  M365 of course, if you set it up right…