AIIM GDPR Virtual Event

Metataxis are presenting a session at the AIIM GDPR Virtual Event.

The webinar will be jointly run by Marc Stephenson (Metataxis) and Patrick Cardiello (Active Navigation). The session has the acrostic title (we couldn’t help ourselves!) “Get Doing Privacy Right now!”, and details a case study in implementing GDPR for a global services organisation Metataxis is currently working with.

The aim of the webinar is to describe some real-world practical steps, especially around tools, for achieving GDPR compliance. The main tool we’ve been using for this client is the analysis and discovery tool from Active Navigation. This tool has been very effective at understanding the client’s information estate, which has made possible many GDPR tasks that couldn’t have been achieved without it.

See the Metataxis GDPR offering for more detail.

Metataxis now on G-Cloud framework

Metataxis are pleased to announce that public sector organisations can now access our services through the latest G-Cloud 9 framework.

Cloud services, such as O365/SharePoint Online, require careful planning, design and governance to be successful; however all too often this is just seen from a technical perspective rather than one based on the information and the user.

Metataxis can help organisations meet these information management and information architecture challenges that make the difference in being able to support long term adoption and deliver real value.

Metataxis offer a number of services on the G-Cloud:
Information Architecture
Information Management
Information Discovery
Content Migration

If you would like any further information then please contact us.

The Implications of Blockchain for KM and IM

Metataxis are speaking at a seminar of the Network for Information & Knowledge Exchange (NetIKX), on Thursday 6 July 2017.

The seminar overview is: Blockchain is a word that is growing in usage – in both the IT and information management worlds. It is one of the most exciting and potentially game-changing technologies. But what is it and what does it mean? And as information professionals what do we need to know? What will be its impact on the management of information and knowledge?

See or download a PDF summary for more information.

The importance of taking a holistic view of information and knowledge management.

Information and knowledge are crucial organisational assets, and like any other assets (people, property etc.) need to be considered and managed from a holistic point of view. This means that there needs to be a strategy which addresses all content across the organisation and which is driven by the over-arching organisational vision and strategy and closely linked to strategies for technology and HR.

Corporate information strategy documents often make statements such as:
• ‘Information’ covers documents, data, images, sound, video and social media;
• Information is treated as a valued asset;
• Information can be trusted;
• There is one version of the truth;
• Information openness is the norm (duty to share, rather than need to know);
• Information management will be embedded into the culture.

In order to turn these ideals into reality, the organisation needs to start by understanding its current information environment, and to create a collections model for the future environment. Understanding the current environment means investigating the content of all repositories such as shared drives, document management systems, paper stores, databases, websites, intranet, blogs, wikis, and so on. Only by understanding the form and nature of current corporate information can you create a future information architecture which will support all of the statements in an information strategy. This sort of discovery work needs to be completed at least at a high level in order to understand the current landscape as a whole and start to map out what the future collections model – essentially what goes where and how it’s categorised and related – should look like in order to maximise these assets.

Unless you take this holistic view there will continue to be duplicated content, confusion for staff as to what goes where, important content that just gets lost, or cumbersome processes in making sure that staff get the information they need. For example, many organisations separate out their intranet for corporate content (i.e. mainly information that the organisation wishes to highlight for its staff, such as policies and procedures or news) from the main document management system (DMS). How do the policies on the intranet relate to the policies in the DMS? How do staff know which one is the latest version? How do the policy creators publish the latest version to the intranet? Are there then two copies of the latest version: one on the intranet and on in the DMS? If we are publishing procedures on the intranet, are they all procedures for all departments, or just the ones HR consider to be key? Where are the others? You may also have specific repositories for managing projects or cases: how do these tie in with the DMS? How does the content of internal social networks relate to other content? There might be valuable insights stored in social networks: how is this captured and managed?

The key is to design your future collections model for the whole organisation to ensure that content of all kinds is grouped in the most logical way to support business requirements. This can be implemented piece by piece, but must be designed at the outset. The collections model is underpinned by an enterprise metadata scheme and data model, both of which are supported by the ontology, which also supports intelligent search.

The discovery work is the fundamental first step. Once you know what you have, you know what you can discard, either by destruction or by archiving. You can create the structures and classifications which determine what lives where, how it is connected and how it is found and used.

The Future of IKM – new LinkedIn group and meetings

The future is all around us. We are experiencing change affecting all aspects of our lives – from the professional to the personal. Although we don’t know exactly what the future holds, we can be certain that in 5 years’ time so much will have changed. But change does not have to be negative or scary: doing things differently is not intrinsically bad, but we do have to come to terms with how the changes will affect us both personally and at work.

We believe that the information profession is facing exciting opportunities and now is the time to grab them with both hands! Yes, some roles will undoubtedly disappear, however new ones are appearing. These changes will definitely impact on how we interact with and support our business users.

To our minds one key way of coming to terms with and embracing change is to understand and actively engage with the elements of change – that way one can reconcile and adapt to change, taking advantage of the opportunities it brings.

Noeleen Schenk (Metataxis) and Sheila Moorcroft (Realising Your Future) have been doing just that. We have started a series of conversations with thought leaders in the wider information and knowledge management discipline. The aim of the discussions is to identify key trends that are already affecting (or will do so in the near future) information and knowledge management, considering what this could mean to the profession and how it will impact on how organisations create, use and manage their information assets. A summary of the discussions to date can be accessed here.

In order to facilitate our conversations, we have created a LinkedIn Group  and will be holding regular (every 3-4 months) evening meetups. We would welcome as many people as possible to join both conversations.

The first meeting is on September 6th (NOTE CHANGE OF DATE) in London – details and booking via Eventbrite.