A health sector NGO needed to rapidly scale up their organisation in terms of size and territorial scope. They required a way to manage information that provided the consistency required to ensure their reputation was not just protected but enhanced. It was also necessary for their Information Strategy to be flexible enough to take into account the global diversity of the organisation.
With our support our client achieved a successful technology transition with minimal disruption to business. They now know which further technology they need and can make an informed decision about the best solutions.
The very process of coming together to understand and define what sort of information culture they wanted has helped the wider team and new joiners feel they are part of one organisation, despite the geographical differences. Our Discovery Report gave visibility to this, increasing awareness for every team member how they could help their team’s performance, and the organisation as a whole. It also set a benchmark to measure their progress from so they can track every improvement to sustain progress.
Our client is well on their way to realising their future state where information can be easily found and used by all to derive insight. It is an asset to support the successful fulfilment of their mission and help build an international reputation for improving clinical outcomes in developing countries.