
Case Study: Information architecture and governance for Microsoft 365

A UK regulator’s document and records management system was no longer in support, or fit for purpose. They selected Microsoft 365 as the technology platform for their collaboration, document and records management needs. The regulator required information and records management expertise to support the Microsoft 365 programme and ensure their legal and regulatory obligations were met.
A robust Microsoft 365 solution was required. Therefore, information architecture and governance consultancy support for the transformation programme was essential. Key requirements were to maintain accessibility, confidentiality and integrity of documents, and ensure system ease of use. There was also an increased need to enable remote working as plans for hybrid work environments were accelerated by the covid pandemic.
Working in partnership
We worked in partnership with the regulator to provide expertise and insight into their unique information environment. We worked closely with business representatives to identify their content and understand their business requirements. The detailed information architecture was developed in close consultation with the regulator’s technical design team.
Standards advice
We provided advice on industry standards and best practice drawn from our extensive experience with a wide range of clients. Assurance was provided to ensure compliance with all legislative requirements (e.g. Data Protection Act 2018, Freedom of Information Act 2000). Any compliance gaps were identified and remediation recommendations provided.
Information architecture
We delivered an Information Architecture that consisted of all the artefacts required to support the management, consistency and interoperability of information within Microsoft 365.
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
You must be logged in to post a comment.