Case Study: Information Discovery to Information Strategy

Background

Our client was a research institute whose work informs the planning development of national energy infrastructures. To meet the demanding goals of the organisation, the client needed to develop advanced data management capabilities. The institute also needed to deal with the legacy of years of information in different forms, some of which had to be transferred to agencies in the European Union.

Requirements

The research institute needed to maximise the value of its information. To achieve this Metataxis were asked to establish an enterprise-wide Information Strategy to enable it to develop rapidly into a data-driven organisation, and provide guidance on how best to implement and manage Microsoft 365 applications including SharePoint and Teams.

Approach

  • Stakeholder consultation
    Working with the CODAS software, IT and senior management teams, Metataxis conducted over 40 interviews with key stakeholders.

  • Information Discovery
    Our aim was to fully understand the way information was used, stored, accessed and archived across the organisation, the major information systems in use, future plans, and any issues or concerns.

  • Maturity assessment
    From this discovery work Metataxis produced an Information Management Maturity Model. This enabled the client to see where it was and where it needed to be.

  • Information Strategy
    The Information Discovery and Maturity Model informed our development of an Information Strategy which was structured around key themes important to the organisation, and mapped in three achievable stages. The Information Strategy led in turn to the development of an IT/ Microsoft 365 strategy and high-level roadmap.

Results

Metataxis gained executive approval of the Maturity Model and Information Strategy and this was adopted and initiated by the institution. Our assessment of the information management capacity and capability gave impetus for the organisation to build an internal information management team. The Information Discovery exercise provided a sound foundation upon which to build a picture of the overall information maturity of the organisation, as well as providing the client with a greater understanding of their holdings. The client is now able to resource and implement their Information Strategy based on the recommendations Metataxis provided.

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