Data Protection and Privacy

At Metataxis, information management is at the very core of our services and value we offer our clients. The relationships we have with our clients are at the heart of everything we do and that means we value your trust. The advent of new data protection regulations is a great opportunity to tell you how we ensure the safety and security of your information.

Personal Information Collection and Reuse

You can visit our website without telling us who you are or revealing any information about yourself.

However, there are times when we may collect and store information from you, including information that directly or indirectly identifies you (“Personal Data”). This happens when you:

Follow our social media accounts (Blog, Twitter or LinkedIn). If you would like to follow our blog we do ask for personally identifiable information from you in the form of your e-mail address. We request this information in order to provide you with updates on this website. You can unsubscribe from the blog by contacting us at info@metataxis.com. Once you unsubscribe, we will immediately destroy your details.

Respond to our Recruitment Section. If you respond to our ‘We are recruiting’ section on this website to register your interest in joining the Metataxis team, we will collect personally identifiable information from you in the form of your name, email address, and your CV if this is sent. If you do not become an employee, we will retain your information for 1 year after receipt. If you do become our employee, we will retain your information for six years after the employment relationship ceases.

Become our Client. If you become a client of Metataxis we will collect personally identifiable information from you, such as your name, email address, contact details and we will use this to provide our service to you. We will retain this information for a minimum period of six years following the last activity or engagement with you.

Become our Supplier. If you become a supplier to Metataxis we will collect personally identifiable information from you in the form of your name, email address, contact details and we will use this to fulfil the contractual nature of our engagement. We will retain this information for a period of seven years following the last activity or engagement with the supplier company.

Cookies and Passive Tracking

A ‘cookie’ is a data item that can be sent to your browser. Your browser may then store it on your system based on the preferences you have set on your browser. Cookies gather information about your operating system including, but not limited to, browser type, and Internet Protocol (IP) address.

Metataxis use this information to analyse the traffic on our website, to look at the page views as well as the length of time on each page, and to better serve you when you return to our website. It is not our intention to use such information to personally identify a user. This information is held in an aggregated and anonymous form. You have the option to configure your internet browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Further, you have the option to block all cookies. Please note, however, that if you refuse or otherwise block cookies you may not be able to use all of the functionality available on our Website.

Data Protection and Information Security

We maintain appropriate technical and organisational security measures to protect the security of your Personal Information against the loss, misuse, unauthorized access, disclosure or alteration. This includes our Office 365 tenant being backed up daily with backups held in the cloud on servers physically located in the EU.

Although no-one can claim to be 100% immune to data breaches, please be assured that if we identify a potential data protection issue we will take all reasonable steps to limit and correct it.

Data Subject Requests

If we hold personal data about you and you would like to make a Data Subject Request (e.g. you would like to access, amend, transfer to a third party, object to or restrict processing or erase your personal data) please contact us at info@metataxis.com.

We will acknowledge receipt of your request as soon as we can and will endeavour to respond to all valid requests within one month. If we think a response will take longer than one month, we will let you know within that month. To help us respond, we may ask you to provide more detail.

You will be able to find further information on Data Subject Rights on the Information Commissioner Office website.